Our Team

Practice Manager

Mitch Gillig has been the Practice Manager at Raytown-Gregory Animal Health Center since December of 1992. In addition to his many years of experience, he has a Bachelor’s of Science in Business Administration and Finance from the University of Missouri at Columbia, which he received in 1992.

“I enjoy working with a great group of veterinarians, registered veterinary technicians, receptionists, veterinary assistants and animal care assistants,” he says of his work with us. “Every member of our team works together to do their best to improve the quality of life of our patients.”

At home, he has a Basset/Yorkie mix named Peanut. Mitch’s interests include golf, University of Missouri football and basketball, reading, and spending time with his two kids that are very active in basketball and school activities.


Kelly Klim says that the title “Receptionist” doesn’t come close to summing up all that she does in a day and has done since joining the Raytown-Gregory Animal Health Center’s staff in August of 1992.

Kelly does add that the fullness of her day and experiences as well as the opportunity to meet all the wonderful pets and the people they live with makes her work very enjoyable.

Her animal family includes a menagerie of pets: A Cocker Spaniel, Yorkshire Terriers, Yorkie mixes, and one cat.

Bayli Paull is a receptionist and has been with Raytown-Gregory Animal Health Center since February of 2017. "I enjoy being able to come to work and see all different breeds of animals. I love getting to spoil and love them!"

Brinda Robb has been one of Raytown-Gregory Animal Health Center’s receptionists since February of 2004 and has been working in the animal care field since 2000.

Her animal family includes two Tabby cats named Pinky and Tigger and a Tuxedo cat named Emily. Brinda’s non-work activities include watching football and hockey, reading, horseback riding, fishing, singing, and playing with her cats.

Jaclyn Figueroa is a receptionist that has been working with Raytown-Gregory Animal Health Center since August of 2004.

“I like working at a place where I know that not only my pets, but our clients’ pets will receive the best care possible.”

She has two dogs named Marcos and Diego. and two cats named Cyrus and Skittles.

Heidi Monnin began her career in the animal care field with Raytown-Gregory Animal Health Center in August of 1999 and then after a brief break she returned in September of 2008 to be one of our receptionists.

When asked why she enjoys working at the Raytown Gregory Animal Health Center, Heidi says, “We have a wonderful staff and great work environment. I enjoy working in a clinic where we have a relaxed, family-like atmosphere. I also greatly enjoy seeing all the pets that come in.”

At home, she has a Mini Schnauzer named Shadow, a Catahaula Leopard Dog named Bowser, and a domestic shorthaired cat named Gotham.

Veterinary Technicians

Registered Veterinary Technician Sheryl Pindar-Terrell graduated from Maple Woods Veterinary Technology Program and began working for Raytown-Gregory Animal Health Center in August 2012.

"I enjoy coming to work every day and helping animals lead a better life," she said. "Everyone that works here treats the clients' pets as if they were our own."

Sheryl enjoys spending time at home with her Labrador retriever named Thor.

Registered Veterinary Technician Brittney Hertzog graduated from the Veterinary Technology Program at Anthem College in September 2012 and began working for Raytown-Gregory Animal Health Center the following month.

"I enjoy working with the veterinarians and staff here. We all care passionately about the pets that come in for care and treatment," she said.

Registered Veterinary Technician Carrie Kays has been working for Raytown-Gregory Animal Health Center since August 2012. She graduated from the Veterinary Technology Program at Anthem College in March 2013 and loves working with pets and pet owners.

"Every day brings a new adventure," she said.

At home, Carrie enjoys time with her mastiff, Bob, and dachshunds, Macaroni, Sweet Pea and Willis.

Veterinary Technician/Assistant Crystal Nicole Franklin has been working with Raytown-Gregory Animal Health Center since August of 2007.

Asked what she enjoys most about her work, Crystal says, “I enjoy working with my coworkers and I know I can trust them with my animals’ life.”

Her pets include a Pitbull named Lala and a Yorkshire Terrier named Gizmo.

Veterinary Technician Assistant Lori G. has been with Raytown-Gregory Animal Health Center since April of 2007.

“I like working with the doctors and technicians that work here,” she says. “I also enjoy working in the dental hygiene area of the Animal Health Center where I help with cleanings and X-raying the teeth.”

Lori has a West Highland White Terrier named Athena.

Veterinary Technician Assistant Jasmine Jackson joined the staff at Raytown-Gregory Animal Health Center in March 2013.

Jasmine enjoys working with the animals and her colleagues. "When I began working here, the staff was immediately welcoming and inviting," she said. "They are very helpful and reassuring. I learn something every day and have very interesting experiences here at Raytown-Gregory Animal Health Center."

In her spare time, Jasmine plays with her dog Chloe and enjoys boxing, reading, acting and building 3D model homes online.

Kennel Staff

Lacey Guerrero

Savannah Collins

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